Bridgit is looking for an Implementation Manager to join our growing team and to support the rapidly expanding customer base of our recently launched enterprise product offering.
Act as the main contact for enterprise-level accounts throughout the implementation process
Work with the various stakeholders (c-level executives, IT teams, operations teams) to gain an in-depth understanding of their needs and goals for implementation and roll-out
Establish clear deliverables for the implementation and roll out process
Create, communicate and deliver against a clear project schedule
Manage customer relationships across all levels of the organization to ensure customer satisfaction and buy-in
Identify client training needs to develop and implement a targeted training program
Work closely with Bridgit’s product and development teams to communicate customer feedback and prioritize new features
Skills and competencies:
You’re extremely organized and deliver results fast
You can manage the expectations of multiple stakeholders on complex projects
You can set schedules and deliver against them
You’re an analytical and strategic thinker. You enjoy brainstorming creative solutions and putting ideas into action
You’re great with excel
You’re a team player who can also work independently
You are nimble and can navigate changing priorities and ambiguity comfortably
You’re an analytical thinker and can easily navigate large sets of data
You can think on your feet and aren’t afraid to do so!
Experience in software implementation is a bonus, but not a requirement
If this sounds like you, we’d love to hear from you! Please send your resume and cover letter to firstname.lastname@example.org.