CASE STUDY: Project managers with "technology first" mindset use Bridgit Field

Moss PMs learn how well Bridgit Field fits into their current tech stack

 
PM Andrew Fariñas (left) and APM Ben Fritzsche (right).

PM Andrew Fariñas (left) and APM Ben Fritzsche (right).

 

Growing up, Andrew Fariñas liked putting things together and understanding the mechanics behind them. At first, he thought that he wanted to become an architect, but realized that he was more cut out to manage construction. At the age of 20, he got his start working for a family friend who was an architect by trade but owned a general contracting company. After 10 years in the field, he was presented with the opportunity to join Moss as a Project Manager.

Here at Moss, I feel as if I’ve finally made it into the Big Leagues after 10 years of learning what it takes to be a good leader and to also be successful in the [construction] industry.
— Andrew Fariñas, Project Manager at Moss

Andrew’s co-worker, Ben Fritzsche, is an Assistant PM at Moss. He studied History at the University of Florida, and originally planned on heading to Law school. One of his classmates and current co-workers introduced him to some other program offerings, and he set his sights on a Master’s in Construction Management.

Life before Bridgit Field

Before using Bridgit, both PMs were either using Excel or PlanGrid to manage closeout.  Now, they use PlanGrid and CMiC for document management, BlueBeam’s Studio feature, and SharePoint alongside Bridgit Field for punch list management.

Some benefits they’ve seen with Bridgit:

  • Time saved with not having to generate lists through Excel

  • Improved team organization and communication with a single source of truth that everyone in the field can access

  • Increased productivity through location-specific task generation and easy assignment

  • Notification feature removes need to email reports manually and one-by-one

  • Strong account and customer support at Bridgit – available at a moment’s notice

Being at a company whose core purpose is to “empower to create the exceptional,” Moss is always striving to be up on the latest tech. In this vein, I believe Bridgit fits well as it tackles the issues of punch and quality control better than any other application I’ve encountered.
— Ben Fritzsche, Assistant Project Manager at Moss
 
 

The software adoption experience

There were a few moments of resistance amongst the older and less tech-savvy subs, but it was easy to get everyone on board because of the commitment Moss showed. It just came down to giving people time to use the tool and realize the benefit in the short and long term.

Going digital has been good, but we still schedule in daily walking meetings to review outstanding items. Subs definitely show more accountability, but the labour shortage has made workforce distribution difficult with our steady project volume.

Overall, Bridgit Field has been a good tool for the whole Moss team to use, and has saved time across the board in comparison to previously implemented tools. They were saving about 2 hours a day on closeout moderation. Another key feature that sets Bridgit Field apart is the per-project pricing, rather than per-user pricing, which ensures 100% buy-in from the subs on the job.

Top 3 takeaways:  

  • Designate program manager(s) to avoid task build-up, then set due dates and follow through until completion

  • Get tool out to sub base early and start small so people can familiarize themselves with processes

  • Host interactive session to teach program use, compliance, and operational guidelines

Data use

Andrew likes to use the Bridgit Insights feature to guide his weekly subcontractor meeting. Even though everything is visible in the app, he believes that it’s important for the team to gather together, see what everyone has in their court for that week, and what tasks they may have fallen behind on.

Similarly, Ben takes a snapshot of the insights page and puts it in the agenda for his team’s weekly sub meeting. In line with the company’s values around transparency, any subs with a substantial amount of outstanding tasks are addressed and they get to the root of why they’re behind.

A few of the projects that used Bridgit Field:

 
 
 

 
About Moss

More about Moss:

Moss is built on a philosophy of mutual respect and has made a commitment to exceed customer expectations. An approach of honesty, positivity, and intelligence has not only resulted in repeat business, but in the creation of recognizable, sustainable, innovative, and award-winning construction ventures.

Moss has several offices in Florida, and is headquartered in Fort Lauderdale. The company also has offices in Hawai’i, California, and Texas. They strive to build genuine, rewarding, and transparent relationships with their clients, subcontractors, suppliers, and surrounding communities.

 
 

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